17 Comments
May 10, 2020Liked by Matt Stoller

I hope we doesn't seriously believe that Facebook is maintaining open-source software out of the goodness of its heart.

Every open-source contribution that's sponsored by a FAANG company is done for a reason. Whether it's for branding and recruiting (largely the case for PyTorch and React) or to make something free while charging for a scarce complement (see Github or Kubernetes), is largely irrelevant to this argument. Take a look at the Open Compute Project, started by Facebook in 2011 to make switches that were differentiated by software so it could create a monopsony consortium and not pay Cisco. Along the same lines, look at this article (https://thebaffler.com/salvos/the-meme-hustler), about how O'Reilly created open-source as a brand in order to sell conference tickets and create a monopolistic publisher.

On the other hand, I'd dispute the characterization that "engineering innovations" are inherently less valuable. A massive amount of the unseen work at these companies is in the areas of reducing fraud, spam, and other abuse vectors. That these are still very much problems is testament to how difficult they are, not how little innovation there has been. If you want to see a company that doesn't invest in that innovation, look no further than Twitter and its nonexistent trust and safety feature set. Those "really interesting computational social science papers" are published to attract people who care about computational social science, who then can help build trust and safety innovations as well as engagement hacking innovations.

As another example, look at Waymo's self-driving project versus the projects at unicorns (Lyft Level 5, Uber ATG, Tesla Autopilot) or startups (Cruise, Zoox). Waymo is the closest to having a functional product while also having the strongest commitment to doing so safely.

However, all of this largely-invisible work is even harder to replicate than product-visible work and acts to further reinforce the market power of the large tech firms. That there's an exhaust of projects that become public goods shouldn't distract from that.

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May 12, 2020Liked by Matt Stoller

UPMC epitomizes much of what's wrong with American healthcare, and with large health systems. It got into a battle with the state when it decided to stop accepting patient health insurance from ONE Blue Cross provider - Highmark, insisting that if they wanted to be treated at UPMC facilities that the patients pre-pay. UPMC continued to accept patients with other Blue Cross plans, just not Highmark's. This is because, after years of each staying in their own area of expertise, UPMC started its own competing health insurance insurance program and Highmark retaliated, by moving into the hospital business. The state didn't really care about this regional spat until UPMC expanded to the more populated east and brought its predatory practices with it. Once it reached as far east as Harrisburg the state took action. UPMC caved to the state attorney general's valid complaints and UPMC again accepts patients with Highmark insurance again. At least for the next ten years.

For UPMC, it's all about revenue. They've bought up medical practices all over and their CEO Romoff was very upfront in saying that they wanted to be the Amazon of healthcare. Many physicians who still put patients first are quite frustrated.

UPMC, like Highmark, has abused its non-profit status for decades. It's hard to tell which is worse; they're both evil in their own way. But UPMC tried to take evil to a whole new level because it thought it could.

BTW, great book on monopolies, Matt. I bought it and enjoyed it thoroughly.

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I like the format.

Plumbers are planners. There are design decisions that go into plumbing that have real impacts on the people who will use the plumbing. Why doesn't the Fed pledge to "buy up" (i.e. refinance onto the Fed's balance sheets) consumer credit card debt? Is this any more special than corporate debt? Consumers, like corporations, generally have assets that can be seized in the event of a default. With the significant drop in credit utilization this is obviously a "choked market" that needs to be "revived" ( https://www.foxbusiness.com/money/credit-card-use-drops-coronavirus ). Heck, the reduction in APR would have a significant stimulatory effect on the primary drivers of GDP (consumer purchases), without any effect on money supply like the stimulus payments.

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“really interesting computational social science papers” coming out of Facebook - I'm curious to what extent these are the equivalent of aerodynamics and failure testing by automotive and aerospace companies. I sincerely doubt Facebook's "social science" is seriously investigating the social science of people who don't use Facebook (30% of adults in the US). And to the extent they are it's highly doubtful they can accurately model them any near as well as they can Facebook users.

This isn't "innovation", it's basic "understand the product you're selling, and make a better product". Okay, I guess that later is "innovation", but it's not revolutionary innovation. It's a basic expectation of any company that designs products.

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Love this issue, thank you for your work. What definitely stood out to me were the stories involving the DOJ. It is so important to point out when companies end up paying fines and settlements that are far less than the revenue obtained by corruption. There is no incentive for them to curb their practices in this case, they can see their corruption and those fines as an investment with a specific ROI which is, in this and many other cases, positive. I do have a degree in Business and its very clear that in those classes, future executives are taught to pursue endeavors with a positive ROI, why wouldn't these companies stay corrupt if they come out with a net profit of $850 million, especially if they have an obligation to keep growing quarter after quarter? Fascinating to see how inhuman some exective decisions can be.

I also truly appreciate the scrutiny of Facebook and the point you make about specific types of innovation. These tech monopolies have diversified their portfolios enough that they can now focus on these digital solutions like Machine learning and AI; they have the most resources so they can hire the best engineers and like you say, they have control over this data if only because they moved/consolidated quickly to dominate user market share. Google also can't be ignored in this respect (I appreciate that you touched on their inroads in banking software and education platforms). With respect to those crucial technologies that can determine a lot about the future of commerce, computing and even the makeup of the job market as more jobs are automated, we have an oligopoly and no one seems to realize it, its all just magic behind our apps made by smart people who probably know better than us.

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